How can we help you?
Do you have questions about our solutions or services? Below you can find an overview of the most frequently asked questions. Your question is not listed or you need technical support? Please feel free to contact us – our team will be happy to assist you further.
FAQ
At Paletten Roels, you are opting for more than 20 years of experience and a reliable partner who always delivers what you need. We offer both standard and tailor-made top-quality pallets – new, reconditioned or second-hand – with a flexible and personal approach.
Thanks to our 65 company-owned trailers and central location in Lokeren, we can respond very quickly. Whether you plan in advance or order last minute: we make sure your pallets are delivered on time.
Sure! We produce both standard and purpose-built pallets. With our own purchasing department, modern production lines and experienced team, we can deliver exactly what you need – to the millimetre.
Absolutely! We repair or recondition more than one million pallets every year. Whether it is minor damage or complete reconstruction: we ensure that your pallets are restored to their optimum condition.
Sustainability is part of our DNA. We work with certified timber (PEFC/FSC), use 100% Belgian wind energy and are fully committed to reuse and circularity. This commitment has earned us the EcoVadis silver medal – placing us among the top 15% of sustainable companies worldwide.
Yes, of course. We can print your company logo directly on the pallets – convenient, recognisable and professional.
They are environmentally friendly and save on costs. We collect old pallets, repair them carefully and redeliver them to the highest quality standards.
The ISPM 15 standard guarantees your pallets are suitable for international transport. The timber is heated to a core temperature of 57 °C, after which each pallet is provided with an official stamp from our own approved drying kiln installation.
With us, you can rely on consistently high quality, rapid delivery and personal service. We combine craftsmanship with sustainability – for solutions perfectly suited to your company.
How can we help you?
Would you like more information about our solutions and services? The most frequently asked questions are listed below. Your question is not listed or you are looking for technical support? Feel free to contact us. We will be delighted to help you!